Co-founders Alexander Mirza and Dr. Michelle Crosby publicised the launch of their game-changing technology platform, HospitalitySoul.com, that employs proprietary checks, data and analytics to match employers with the best job candidates. HospitalitySoul is an social network by and for hospitality professionals along with their most cherished consumers. “Our ambition would be to provide an automated solution for all people-centric firms that are governed by the service profit chain, which links employee satisfaction to customer loyalty and profitability,” said Alexander Mirza. “Starting with hospitality, our decision-sciences will transform how employers recruit and manage talent in leisure, retail, healthcare, financial services, transportation, freight and logistics along with other global service sectors.”
Dr. Crosby, an industry veteran and former EVP and Head of Human Resources at Fairmont and Starwood Hotels added, “Existing solutions and executive search firms both are costly and largely ineffective. HospitalitySoul is a disruptive innovation that provides a hospitality specific categorical online search engine and employs matching algorithms to connect the best candidates using the right roles and organizations, including computing experience, competencies and culture fit match indexes.”
Because of its users across all service industries, the platform provides unique value propositions for connections, careers and communities:
Connections. Make new connections, stay current with your colleagues, network and build your own personal brand with consumers, influencers and industry leaders. Look for a mentor and expand Alex Mirza network globally. Find out about the art and science of breakthrough service from experts and thought leaders in hospitality, travel, healthcare, financial services, retail and other sectors.
Careers. Inform your story, profile your talents and chart your job path. My Profile includes key experiences, skills, personality and culture fit – highlighted inside your personal video introduction. Find developmental resources including e-learning, career pathing, compensation data and more. Search for your upcoming career move in the talent marketplace which also offers recruiters and hiring managers better and much more powerful tools together with a matching system to source their “best fit” candidates.
Communities. Share service experiences, news about people, events, and happenings with all the community. Create or join community groups, with content generated by consumers and industry professionals, organized by function, geography, market segment and interest groups. Share how you are making a change to your organization and also the neighborhood or join a nozhot cause, as we all seek new and much better ways to give back.
“HospitalitySoul.com is actually a revolutionary idea that will alter the way brands, operators and owners consider human resources. Using the unprecedented global increase of the travel industry and also the ensuing war for talent, it might not come with a better time,” said Ernest Wooden, CEO from the Los Angeles Tourism Council and former EVP at Hilton Hotels Worldwide.
HospitalitySoul.com, is definitely an social network by and for service industry professionals. It offers its users Connections, Careers and Communities that facilitate brand building, mentorship and learning. The platform employs proprietary assessments, data and analytics to fit employers using the best job candidates based upon measuring their skills, experience and culture fit.